Before proceeding to verify your account, kindly prepare the scans / images of the following in the image formats JPG, JPEG, GIF, PNG, or PDF (max. 5MB) on the device you will be registering from:
A scan of one of the following personal identification documents for both first and person
– Passport – page where your image is shown in the document
– Drivers license – front and back of document
– National ID – front and back of document
A selfie photo holding the selected personal identification document for both first and second person
Note: In the photo, the details on the identification document has to be clear and legible. Both face and document should not be blocked.
A scan of one of the following proof of address of the first person
– Utility bill
– Bank statement
Note: The proof of address should state your name and address, and statement date is not older than 3 months.
Step 1
Go to our registration page.
Step 2
Fill in the details to register an account:
Broker code (if applicable)
Email
You will also be required to create a password following these criteria:
At least 6 characters
lower case characters
UPPER case characters
Numbers
Special characters, i.e. ? ! @ # $ % ^ & * ( ) _ + – = [ ] { } < >
Step 3
You will be prompted to check the email.
If the details are correct, you may tick the checkbox and click on “Confirm and Proceed”.
Step 4
Select “Joint”.
Step 5: First person details
Key in the details required.
The date of birth should follow the following format: Day/Month/Year.
You will also need to provide scans or images of your passport/drivers license/national ID, and a selfie with the corresponding identification document. Only the following image formats are supported: JPG, JPEG, GIF, PNG, or PDF (max. 5MB).
Step 6: Contact details
Key in your mobile number, address and attach the proof of address (utility bills or bank statements). Only the following image formats are supported: JPG, JPEG, GIF, PNG, or PDF (max. 5MB).
Kindly ensure that the proof of address matches the address you have keyed in.
Then, press "Next" and confirm your mobile number.
Step 7: Second person details
Key in the details required.
The date of birth should follow the following format: Day/Month/Year.
You will also need to provide scans or images of the second person's passport/drivers license/national ID, and a selfie with the corresponding identification document. Only the following image formats are supported: JPG, JPEG, GIF, PNG, or PDF (max. 5MB).
Step 8: Declarations
Answer the declarations truthfully. Then, read the Terms & Conditions. Once you have read the documents, tick the checkbox and click on “Submit”.
Step 9: Verify your email address
An email verification link will be sent to the email you had registered your account with. Click on it to verify your email address.
You will receive an email verification link via the email you had registered your account with. Click on it to verify your email address.
Note: If you do not find it in your Inbox, check your Junk/Spam folder.
Tip: Mark emails from IBX as safe emails to make sure you do not miss updates or notifications from us.
Congratulations, your profile verification is completed!
Your provided information will be reviewed for completeness and eligibility. This process usually takes 2 working days. We will notify you if we are missing any details.